Responsible Gaming
Gambling as Entertainment
At Captain Cooks Casino, we believe gambling should be enjoyed as entertainment only. It is not a way to earn money or solve financial problems. Always gamble with money you can afford to lose, and set realistic expectations about your gaming experience.
Age Verification
You must be at least 18 years of age, or the legal age for gambling in your province or territory, whichever is higher, to participate in gambling activities. Captain Cooks Casino is committed to preventing underage gambling. By accessing our platform, you confirm that you meet these age requirements.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem:
- Chasing losses by gambling with more money to recover what you've lost
- Hiding your gambling activities from family, friends, or healthcare providers
- Spending more time or money on gambling than planned
- Feeling anxious or irritable when you cannot gamble
- Using gambling to escape from problems or negative emotions
- Borrowing money or going into debt to finance gambling
- Neglecting work, school, family, or social responsibilities due to gambling
- Being unable to reduce or stop gambling despite wanting to
Self-Help Tools
Captain Cooks Casino provides tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Set a maximum amount you are willing to lose
- Reality Checks: Receive periodic reminders about how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
Contact our customer support team to activate these tools.
Support Organizations in Canada
If you or someone you know is struggling with problem gambling, help is available:
- Responsible Gambling Council (Ontario): www.responsiblegambling.org
- Gamblers Anonymous Canada: Support meetings and resources for those with gambling problems
- Provincial Helplines: Most Canadian provinces offer free, confidential gambling helplines. Contact your provincial health authority for local resources
International resources are also available:
- GamCare (United Kingdom): www.gamcare.org.uk
- GamStop (United Kingdom): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- National Council on Problem Gambling (United States): www.ncpgambling.org
Take Action Today
If you believe you have a problem with gambling, please reach out for help immediately. There is no shame in seeking support. Contact one of the organizations listed above, speak with a healthcare provider, or call a gambling helpline in your province or territory. Your well-being is important.